ITIL® 4 Specialist: Sustainability in Digital and IT – Self-Paced Online Training with Exam Voucher (E-Learning)

The ITIL® 4 Specialist: Sustainability in Digital and IT Professional Development Program focuses on integrating sustainable practices within digital and enterprise IT services, aligning with the growing emphasis on environmental responsibility in technology. It explores strategies for minimising the environmental impact of IT operations while optimising efficiency. In today's tech-driven landscape, sustainability in digital and enterprise IT services is paramount for responsible and ethical business practices.

This ITIL® 4 Specialist: Sustainability in Digital and IT Course is ideal for any professional focused on learning how service organisations can address sustainability challenges related to their digital and IT strategies, tactics, and operations, with a focus on ITIL®'s Service Value Chain and ITIL® practices. This professional development program is advantageous for these professionals:

• IT Managers
• Business Analysts
• Service Design Managers
• Supply Chain Managers
• Sustainability Officers and Managers
• Digital Transformation Leaders
• Cloud Service Managers and Strategists

There are no formal prerequisites for enrolling in this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Training training program.

Unit 1: Understand the Key Concepts of Sustainability

Module 1: Describe the Benefits of Sustainability for an enterprise

• Benefits of Sustainability

Module 2: Describe the Key Concepts of Sustainability

• What is Sustainability?
• Sustainability Models, Issues, and Concepts

Module 3: Explain the Purpose of the UN Sustainable Development Goals and their role in an enterprise’s Sustainability

• 17 UN Sustainable Development Goals
• Role of the UN SDGs for Sustainability Vision

Module 4: Explain the Purpose of the UN Global Compact Principles and their role in enterprises’ Sustainability

• Ten Principles of the UN Global Compact

Module 5: Describe the Triple Bottom Line Model and the Scope of Each of the Three Pillars

• Triple Bottom Line

Module 6: Describe the Concept of Externalities

• Impact of Sustainability Initiatives

Module 7: Describe the Key Challenges of Sustainability

• Growing Human Population
• Waste Management
• Greenhouse Gas Emission
• Digital Poverty
• Digital Carbon Footprint

Module 8: Describe the Key Sustainability Solutions

• Corporate Social Responsibility
• Responsible Sourcing
• Sustainable Consumption and Production
• Circular Economy

Unit 2: Understand the Value, Benefits, Costs, and Risks of Sustainability

Module 9: Describe the Purpose of a Materiality Assessment

• Materiality Assessment
• Why Conduct a Materiality Assessment?
• How to Conduct a Materiality Assessment?
• Materiality Assessment by DEFRA
• Materiality Assessment Outputs

Module 10: Describe the Key Sources of Organisational Sustainability Risks

• Sustainability Risk Assessment

Module 11: Describe the Key enterprise-Level Stakeholder Groups and their Expectations

• Stakeholders

Module 12: Describe the Key Types and Sources of Sustainability Standards and Regulations

• Regulations and Standards

Module 13: Explain the Role of Services and the Service Economy in Sustainability

• Other Kinds of Sustainable Business Model
• Approaches Supporting Sustainable Business Models

Module 14: Explain the Recommendations for Sustainability Return on Investment (ROI)/Value on Investment

• Return on Investment in Sustainability

Unit 3: How Digital and Information Technology Support Sustainability

Module 15: Explain the Role of Digital Technology in Sustainability

• Role of Technology in Sustainability
• Digital Transformation for Sustainability
• Sustainable IT

Module 16: Describe How Digital Technology Impacts Sustainability

• Digital Sustainability

Unit 4: Know How to Plan Sustainability for an enterprise

Module 17: Explain the Role of Sustainability in an enterprise’s Vision

• Business, Digital, and Sustainability Vision

Module 18: Describe the Key Due Diligence Considerations for Sustainability

• Diligence Analysis

Module 19: Explain the Key Concerns of Achieving Sustainability in a Volatile, Uncertain, and Complex Environment

• Principles-Based Approach Vs Procedures-Based Approach vs Model-Based Approach
• Using Cynefin and Sense-Making to Address Complexity

Module 20: Describe the Three Dimensions (Aspects) of Strategic Planning

• Sustainability Business Model
• Evolution of Sustainability Planning
• Sustainable Products and Services
• Designing Sustainable Products and Services
• Organisational Ecosystem

Module 21: Describe the Key Elements of an Organisational Sustainability Strategy

• Strategies for Sustainability

Module 22: Describe the Key Elements of Sustainability Culture

• Values and Culture

Module 23: Know How to Address Sustainability in an enterprise’s Vision

• Defining the Vision
• Triple Bottom Line for Vision

Unit 5: How Organisational Sustainability is Assessed, Maintained, and Improved

Module 24: Describe the Key Concepts of Measurement and Reporting

• Metrics and KPIs
• Common Sustainability Metrics

Module 25: Explain How the Following Support Sustainability

• Innovations
• Communication and Collaboration
• Governance and Audit

Module 26: Explain How the Following ITIL Practices Support Sustainability

• Organisational Change Management
• Strategy Management
• software engineering and Management
• Supplier Management

Interested in other areas as well? We offer self-paced online learning for all ITIL® 4 training qualifications marked with a green frame:

The ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Examination evaluates candidates' comprehension of the ITIL® 4 concepts and practices related to sustainability in the context of digital and IT services.

• Question Format: Multiple Choice
• Total Questions: 35
• Total Marks: 35
• Passing Threshold: 65% (23/35 Marks)
• Time Allocation: 60 Minutes
• Reference Materials: Closed Book

Effective 2023, all PeopleCert Global Best Practice certifications require renewal every 3 years.