Interview with Ivana Jovanovic-Radojicic

2014-04-18

Masterfield Training Centre on behalf of all his colleagues congratulates Ivana Jovanovic-Radojicic, who received  in her country first the ISTQB Advanced Level Test Manager certificate. Ivana prepared for the exam from Masterfield Training Centre’s  E-...

Masterfield Training Centre on behalf of all his colleagues congratulates Ivana Jovanovic-Radojicic, who received  in her country first the ISTQB Advanced Level Test Manager certificate.
Ivana prepared for the exam from Masterfield Training Centre’s  E-learning material, so we can be justly proud of the success.
We asked her to share with us the experience she had gained during the preparation, as well as the exam.

How were you able to prepare for the exam with the e-learning?
As not an English native, some time was needed at first to accommodate myself to the course. I was replying certain parts in order to go deeply into the matter and have better topic understanding. For some terms that were not completely familiar to me I used Glossary, few times search the Internet in addition. Mainly, that was needed for topics that are not basics of Test Management program I attend, but other Advanced courses, e.g. Technical Test Analyst that is observed.  Later on it was easier, training is leading in easy to follow manner. Exam is passed from the first try, using only materials from this training, you can be sure that those are sufficient and of high quality level.

What kind of problems arose during the preparation?
After first chapter I notice that training program didn’t completely follow the Advanced Syllabus 2012 to which it reference. Alert was raised to Masterfield as training provider. I was connected to RBCS Inc. that is training author. In few days, as promised, on my training account there were new, Beta materials of the same training course.
The written materials I had from Masterfield helped me a lot.

Were you satisfied with the problem handling?
Yes, completely! Issue was resolved very fast, in several days. When there are levels and steps with different owners in problems resolving, there is always fear somewhere will stuck, but this time organization works perfect. From mentioned reason, bonus time of one month was provided to my account to be able to finish exam preparation.  

How usuful was the training material from the point of the exam?
Exam is passed from the first, only materials for preparation were from this training. From this, you can count on its quality and sufficiency. Tests that are provided after each topic with results checked can prove level of understanding or suggest which parts are needed to repeat or improve. Separate module is provided with final Mock exam in same way as real one, objectively measuring possibility of exam success. If one follows suggestions, success chances are very high.      
     
How difficult was the exam?
This exam, ISTQB Advanced Level Test Manager, is very challenging. It needs deep understanding and has to be prepared very seriously. Practical experience is very important; no wonder why approval of practice period is prerequisite for certification.

Were you satisfied with the administration of the course?
Yes, as already mentioned, when issue with training materials happen it was resolved in few days. This can prove good organization and clients support from training providers, suppose that other problems if appears would be resolved easily and with same efficiency.  

What are your plans for the future with this certification?
I am already working as Test Manager on projects in local Atos Company in Serbia, and intend to proceed. What my company and future projects can mostly benefit from is test process improvement, providing detailed information for right projects decisions and better project control from time and costs point of view.  In one word, to have better quality of the software with less expenses. 

Do you want to learn the other two modules and take their exams?
I would like to have other two Advanced Level certificates, Test Analyst and Technical Test Analyst, and have complete detailed knowledge of all software testing challenges, hope this will be possible in near future. I will also encourage my colleagues to improve in those areas and share experience I pass through recently.   


Ivana found that this journey was very pleasant, at the end with satisfaction of owning prove of competence to suggest valuable project decisions based on facts, as well as possibility to influence on organization maturity progression and contribute its better market position.  
 

Ivana_Jovanovic