ISTQB Expert Level Test Management – Operational Test Management course - Dates and application
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The ISTQB Expert Level Test Management certification (Managing Testing, Testers, and Test Stakeholders) comprises 3 parts: Strategic Test Management, Operational Test Management, and Managing the Test Team. This course focuses on Operational Test Management module, and it provides test managers with expert skills in leading the test management within an organization, project or program. It is ideal for test managers preparing for certification.
The training is suitable for you if have reached an ‘advanced’ point in your career and want to develop your expertise in the field of test management.
This training is meant for those who want to become an expert.
A test expert is someone with a broad knowledge of testing in general, and an expertise in a specific area. With expertise we mean having knowledge, expertise and skills with which you are able to direct or influence a project or organization in the design, implementation and execution of test processes. In daily practice, you are a test manager or consultant.
At least an intermediate knowledge of English since the course itself and the course material are in English and the certification exam questions are also in English. Furthermore should every student possess the ISTQB Advanced Test Manager Certificate.
In November 2002, the International Software Testing Qualification Board (ISTQB) was founded with the objective to establish the further internationalization and harmonization of the test certification program. Meanwhile, there is a fully recognized and globally harmonized ISTQB certification scheme. The ISTQB testing certification program is divided into three levels:
- Foundation Certificate
- Advanced Certificate
- Expert Certificate
At Expert level you can improve your skills in various directions. One of these directions is Test Management. This level consists of three modules: Strategic Test Management, Operational Test Management and Managing the Test Team. Someone who successfully completes all modules may consider him or herself an expert and can officially use the title Certified Tester Expert Level (CTEL).
Where Foundation and Advanced level are about knowledge, comprehension, application and analysis go, the Expert level is about evaluation and creation. You follow two training days and also perform workplace assignments, based on your own case. You can instantly practice the theory.
Course outline
Managing External Relationships
- Types of External Relationships
- Contractual Issues
- Communication Strategies
- Integrating from External Sources
- Verifying Quality
Creating and Building Relationships
Project Management Essentials
- Project Management Tasks
- Project Risk Management
Test Project Evaluation and Reporting
- Tracking Information
- Evaluating and Using Information – Internal Reporting
- Sharing Information – External Reporting
- Test Results Reporting and Interpretation
- Statistical Quality Control Techniques
Release Considerations
Evaluating Effectiveness and Efficiency
- Effectiveness, Efficiency and Satisfaction Metrics fort he Test Process
- Project Retrospectives
The exam, a separate fourth day, consists of two parts: one part with multiple-choice questions and an ‘essay style’ part. If you score 65% or higher on the whole, you pass this exam.
Exam fee is not included.
Trainers
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FOUNDATION TRAININGS FOR THIS COURSE
Don't have enough knowledge to complete this training yet? Then get the basics you need with these courses.
ISTQB Certified Tester Foundation Level e-learning
ISTQB Certified Tester Advanced Level Test Manager e-learning

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