The course is recommended for IT and security professionals working with enterprise networks, for administrators responsible for maintaining stable Check Point environments, and for advanced Check Point engineers who handle complex troubleshooting tasks in daily operations. Also suitable for Check Point resellers who desire to obtain the necessary knowledge required to perform more advanced troubleshooting skills while managing their security environments.
Check Point Certified Troubleshooting Expert course
Course code:
Course length:
Training language:
16 lessons
English or Hungarian
Course fee:
1 349 EUR + VAT
Check Point Certified Troubleshooting Expert course - Dates and application
Applying for closed-group training
If you and your colleagues are attending a closed group training course and you have a training date code, you can apply here.
Application
There is no public date announced for this training. We will be able to launch it in case of sufficient public or group demand. Submit your application without any obligations and we will inform you if we can start it!
Master advanced troubleshooting techniques to keep Check Point security environments stable and responsive. This course trains you to analyze diagnostic data with CPInfo and CPView, debug kernel and user-mode processes, resolve log indexing issues, and fix complex Access Control, Identity Awareness, and VPN communication problems with confidence in real-world operations.
- CCSE Training or Certification
- Working knowledge of UNIX and/or Windows operating systems
- Working knowledge of Networking, TCP/IP
- Advanced knowledge of Check Point Security products
The Check Point Certified Troubleshooting Expert (CCTE) course gives you advanced, hands-on expertise in diagnosing and resolving complex issues across Check Point Security Management and Gateway environments. As enterprise security infrastructures grow more distributed and data-intensive, deep troubleshooting capabilities become essential for maintaining high availability and minimizing service disruption.
During the training you examine how management databases, kernel and user-mode processes, log indexing systems, Access Control flows, Identity Awareness, and VPN components behave under real operational conditions. You work directly with CPInfo, CPView, packet captures, kernel debugs, process debugs, and SmartLog/SmartEvent analysis to isolate failures, validate assumptions, and restore functionality quickly and confidently.
The result is a refined, expert-level troubleshooting methodology you can apply immediately in production environments—accelerating root-cause analysis, reducing downtime, and strengthening the overall reliability of Check Point-based security architectures.
COURSE OBJECTIVES:
- Demonstrate understanding how to use advanced troubleshooting tools and techniques including: Interpreting diagnostic data with CPInfo, Collecting and reading statistical data using CPView, and
Advanced troubleshooting risks. - Describe the use of Logs and SmartEvent in troubleshooting.
- Describe the log indexing system and issues that can occur.
- Discuss methods to troubleshoot log indexing in SmartLog and SmartEvent.
- Explain the databases used in Security Management operations.
- Identify common troubleshooting database issues.
- Discuss Management Processes.
- Demonstrate understanding of advance troubleshooting tools and techniques including: How the kernel handles traffic, How to troubleshoot issues using chain modules, How to use the two main procedures for debugging the Firewall kernel, and How the two main procedures for debugging the Firewall kernel differ.
- Demonstrate understanding of user mode debugging, including collecting and interpreting process debugs.
- Debug user mode processes.
- Discuss advanced Identity awareness troubleshooting.
- Learn to run debugs on Identity Awareness.
- Explain Unifed Access Control flow and processes.
- Explain Access Control kernel debugs.
- Describe Access Control process debugs.
- Explain basic and advanced Site-to-Site VPN troubleshooting tools and techniques, including: Packet captures, IKE debugs, and VPN process debugs.
- Explain Client-to-Site VPN troubleshooting tools and techniques, including: Remote access troubleshooting and Mobile access troubleshooting.
EXERCISES:
- Collecting and Reading CPInfo
- Collecting and Reading CPView Data
- Troubleshooting SmartLog
- Troubleshooting SmartEvent
- Troubleshooting Database Issues
- Debugging Security Gateway Kernelg
- Debugging User Mode Processes
- Debugging Identity Awareness
- Debugging Unified Policy Inspection
- Troubleshooting Site-to-Site VPN
- Debugging Remote Access VPNg
This course prepares you for the CCTE exam, version R81.
Do you have any questions about the training?
Course administrator
There are a lot of practice exercises. The training was dynamic, but we always took breaks and had time for questions. We managed the timing very well. It's evident that the instructor is experienced.
Zoltán Gyibráki
E.ON Digital Technology Hungary Kft